Abstract
ABSTRACT This paper explores crisis communication during the pandemic in multilingual Indonesia. Crisis communication during the pandemic is a discursive act of sense-making in responding to the pandemic. As Asia’s pandemic epicentre, Indonesia provides a fascinating setting to enhance the discussion between crisis communication and multilingualism because of its pandemic response and indigenous linguistic diversity and its tension with the national and international language. We employ critical discourse analysis in identifying the linguistic and discursive practices of crisis communication found in speeches and public statements made by relevant political leaders and policy documents. By using Fairclough’s concepts of ‘word meaning’, ‘wording’, ‘re-wording’, ‘over-wording’, and ‘metaphor’, we examine the changing mobility constraint terms and keywords in pandemic policies and speeches. Our findings on the inconsistent mobility constraint terms, confusing pandemic keywords and unempathetic metaphors used in public speeches have provided linguistic evidence of the ineffective pandemic response and crisis communication. The analysis draws attention to the importance of consistent and empathetic communication in crisis management.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.