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Abstract
ABSTRACTPurpose: The purpose of this paper is to assess the dimensions of employee engagement of a crusie ship work force.Design/Methods/Approach: This study is based on qualitative research and as such is associated with the nomothetic (associated with the law) explanation. Employees were asked questions from a questionnaire which covered the dimensions of engagement on the basis of existing scientific literature.Findings: Observing employee engagement on a cruise ship, this study showed that Communication and progress, Capacity to engage, Engaged behaviour and Trust and feeling of freedom are dimensions that have influence on the employee engagement of a cruise ship work force.Research limitations: The generalisation of the findings is limited and it is not possible to derive a general conclusion due to the sample profile (single cruise company).Originality/value: This research, in the author's best knowledge, is a pioneering work. So, further testing and improvement is necessary.
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