What Makes Videos Accessible to Blind and Visually Impaired People?

Abstract

User-generated videos are an increasingly important source of information online, yet most online videos are inaccessible to blind and visually impaired (BVI) people. To find videos that are accessible, or understandable without additional description of the visual content, BVI people in our formative studies reported that they used a time-consuming trial-and-error approach: clicking on a video, watching a portion, leaving the video, and repeating the process. BVI people also reported video accessibility heuristics that characterize accessible and inaccessible videos. We instantiate 7 of the identified heuristics (2 audio-related, 2 video-related, and 3 audio-visual) as automated metrics to assess video accessibility. We collected a dataset of accessibility ratings of videos by BVI people and found that our automatic video accessibility metrics correlated with the accessibility ratings (Adjusted R2 = 0.642). We augmented a video search interface with our video accessibility metrics and predictions. BVI people using our augmented video search interface selected an accessible video more efficiently than when using the original search interface. By integrating video accessibility metrics, video hosting platforms could help people surface accessible videos and encourage content creators to author more accessible products, improving video accessibility for all.