What makes for effective organisational architecture in corporate real estate? Going beyond reporting structure and sourcing decisions to considering strategic design issues

Abstract

What makes for effective corporate real estate and facilities management (CRE/FM) organisations? Beyond reporting structure and sourcing decisions, the CRE/FM organisation must consider the relationship of four strategic design issues: (1) Relevance to the enterprise, (2) Process and measurement, (3) Knowledge and information, and (4) Credibility and accountability. This paper provides an overview of these key issues, which must be considered in designing organisations responsible for corporate real estate and facilities management.