What kind of training can be suitable to promote integrity within the Public Health Service? The experience of the ASL in Modena

Abstract

The aim of this article is to present a training experience on the Italian Law "to prevent and contrast corruption in the Public Administration", carried on in the Public Health Service of Modena. It has been two years since the Law 190/2012 was approved, and with this contribution we would like to explore what type of training is congruous with the legislator's aims. Necessary, the consulter has had to assume the institutional mandate (imposed by the Law), but moreover he tried to understand what are the management approaches and organizational cultures that derive from it. Therefore, in addition to the "normative code" derived from the Law, it was necessary (during the training) to assume a "community code" that derives from building alliances and people's sense of responsibility. This step was crucial to start speaking of anti-corruption. Due to these premises, we assume the idea of a training as a stimulus for changing and strengthening capabilities in complex organizational contexts. In this case, instead of static, equilibrium and linearity, people's uncertainty and freedom prevails; relationships and individuals' identification with organizations is weak. Thus, the consulter has to project and develop people's capacity to think and to increase knowledge. Here knowledge means understanding problematic contexts and not building theoretical models to be applied. This contribution would like to prove how it is necessary to develop a knowledge connected to people actions and behaviors; it is a co-construct process done with some key- individuals in the organization, starting from concrete problems instead of abstract subjects. The consulter has used the indications that derives from the Law, but he has projected and developed a training system based on information and sensitization aimed at powering best practices that already exists in the organization. In fact, the key factor of this experience was to take the point of view of different professional experiences in the organization and to work on case studies that people themselves have proposed on the subjects derived from the application of the Law.