Abstract
Key TakeawaysIn December 2019, AWWA held a full‐day workshop with water utility leaders in Chicago on legal challenges in the water sector.Lead issues are still top of mind for utility leaders, including lead service line replacements, sampling protocols, corrosion control, and customer communication.Aging infrastructure is an ongoing concern for many utilities, looming as a potential emergency that affects public health, customer supply, and utility finances.PFAS, and how to sample for it and communicate about it, is a newer concern among utility leaders.
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