What Influences the Organisational Commitment of Employees working in NGOs?

Abstract

<italic>Purpose</italic> - The purpose of this paper is to explore the impact of emotional intelligence on psychological well being and further identifying the impact of psychological well being on various dimensions of organisational commitment viz, affective, normative and continuous commitment. <italic>Design/methodology/approach</italic> - Data were collected from 200 employees working in NGOs of west delhi region (Capital of India) on the bases of purposive sampling. Statistical techniques like CFA and SEM were used to analyse the data. Further, reliability and validity tests were also performed. <italic>Findings</italic> - The study suggests that emotional intelligence has a positive and significant impact over psychological well being. Further, psychological well being has a greater impact over affective commitment followed by normative and continuous commitment among employees working in NGOs. <italic>Originality/value</italic> - This work is the first that investigates the individual impact of psychological well being over the three dimensions of organisational commitment. Study also explores the significant impact of emotional intelligence on psychological well being in context of NGOs. <italic>Paper type</italic> - Empirical Paper