What drives the fulfillment of social responsibility among international construction contractors? Stakeholder perspective

Abstract

Corporate social responsibility (CSR) is important for the growth of the construction industry; hence, the factors that influence construction contractors to implement CSR should be understood. Using government supervision as a moderator and CSR strategy as a mediating variable, the influence of stakeholders on the fulfillment of CSR by international construction contractors (ICCs) was explored in this study. ICC managers’ completed online questionnaires, and partial least squares structural equation modelling (PLS-SEM) were used to analyze the survey data. The results revealed that CSR strategies are influenced by customer expectations, partners expectations, and employee participation in CSR. Local community pressure had no direct effect on CSR strategies, and government supervision had a positive moderating effect on the relationship between customer expectations and CSR strategies. The findings of this study allow policymakers and practitioners to understand the elements driving CSR implementation and establish a win-win situation for society, stakeholders, and corporations.