What Do We Hear in the Voice? An Open-Ended Judgment Study of Emotional Speech Prosody.

Abstract

The current study investigated what can be understood from another person's tone of voice. Participants from five English-speaking nations (Australia, India, Kenya, Singapore, and the United States) listened to vocal expressions of nine positive and nine negative affective states recorded by actors from their own nation. In response, they wrote open-ended judgments of what they believed the actor was trying to express. Responses cut across the chronological emotion process and included descriptions of situations, cognitive appraisals, feeling states, physiological arousal, expressive behaviors, emotion regulation, and attempts at social influence. Accuracy in terms of emotion categories was overall modest, whereas accuracy in terms of valence and arousal was more substantial. Coding participants' 57,380 responses yielded a taxonomy of 56 categories, which included affective states as well as person descriptors, communication behaviors, and abnormal states. Open-ended responses thus reveal a wide range of ways in which people spontaneously perceive the intent behind emotional speech prosody.