What Determines the Engagement of Nurses in Organizational Learning Post Covid-19? The Role of Street-Level Bureaucracy and Florence Nightingale Theories

Abstract

This paper aims to explore what has caused nurses to engage in organizational learning since Covid-19. The empirical sample comprises 27 semi-structured interviews with nurses working full-time in public hospitals in the context of the developing economy of Egypt. Thematic analysis was subsequently used to determine the main ideas in the transcripts. The findings include the following three categories of factors: individual (discretionary power, ensuring care to large numbers of patients), contextual (absence of stakeholder pressure, poor funding and resources, lack of communication) and job-related factors (long working hours and demanding duties, low status of nurses) that determine the engagement of nurses in organizational learning. This paper contributes to the literature in public administration, human resources management, organizational learning and healthcare management as a pioneering study specifically addressing organizational learning among nurses before and after Covid-19 in a developing country (Egypt).