Abstract

Since the first known case of a COVID-19 infected patient in Wuhan, China on 8 December 2019, COVID-19 has spread to more than 200 countries, causing a worldwide public health crisis. The existing literature fails to examine what caused this sudden outbreak from a crisis management perspective. This article attempts to fill this research gap through analysis of big data, officially released information and other social media sources to understand the root cause of the crisis as it relates to China’s current management system and public health policy. The article draws the following conclusions: firstly, strict government control over information was the main reason for the early silencing of media announcements, which directly caused most people to be unprepared and unaware of COVID-19. Secondly, a choice between addressing a virus with an unknown magnitude and nature, and mitigating known public panic during a politically and culturally sensitive time, lead to falsehood and concealment. Thirdly, the weak autonomous management power of local public health management departments is not conducive for providing a timely response to the crisis. Finally, the privatization of many state-owned hospitals led to the unavailability of public health medical resources to serve affected patients in the Wuhan and Hubei Province. This article suggests that China should adopt a Singaporean-style public health crisis information management system to ensure information disclosure and information symmetry and should use it to monitor public health crises in real time. In addition, the central government should adopt the territorial administration model of a public health crisis and increase investment in public health in China.

Highlights

  • Since the first known case of a COVID-19 infected patient in Wuhan, Hubei Province, China on 8 December 2019 [1], COVID-19 has spread to more than 200 countries and infected over three million people worldwide, causing a worldwide public health crisis

  • This article suggests that China should adopt a Singaporean-style public health crisis information management system to ensure information disclosure and information symmetry and should use it to monitor public health crises in real time

  • One of the major reasons for the current global public health crisis is the failure in virus control during its early stages in Wuhan and the remaining areas of COVID-19 can result in infectious diseases of the respiratory tract which is similar to SARS [3], but is spreading much faster and wider than SARS

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Summary

Introduction

Since the first known case of a COVID-19 infected patient in Wuhan, Hubei Province, China on 8 December 2019 [1], COVID-19 has spread to more than 200 countries and infected over three million people worldwide (as of 28 April 2020), causing a worldwide public health crisis. China failed to influence the rapid spread of COVID-19 even though it had gained valuable experience in dealing with a public health crisis after SARS and later established a disease control and prevention system led by the Center for Disease Control & Prevention (CDCP) [6]. This is a question worthy of reflection. Institutional perspectives to examine the coordination structure and mechanisms in the COVID-19 crisis management system

Crisis Management Literature
Data Collection
A Crisis Dividing Line
Problems in COVID-19 Crisis Management
18 January which was to be in Wuhan held a banquet thanwith
Factor
12 January should have
Overall of Critical
Discussion
The Major Problems in COVID-19 Crisis Management
Findings
What is Wrong with China’s Public Health Management Systems?
Conclusions
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