“What benefits do homeless systems get from by-name data?”

Abstract

ABSTRACT Built for Zero (BFZ) is a novel data-driven method to manage entries into and exits from homeless systems that is gaining popularity throughout the Global North. By-name data (BND) is the cornerstone of BFZ that gives local administrators up-to-date information about who enters, occupies, and exits their homeless system. A small body of research has analysed BFZ implementation, but neglected the benefits administrators reportedly get from BND. This paper extends that literature by answering the question: What benefits do homeless systems get from BND? The author uses interview data from administrators at 28 BFZ communities (n = 35) across the USA to answer that question. Participants said BND enhanced the efficiency, fairness, and capacity of their homeless system. This observation extends previous research by identifying ways this kind of data can help local administrators reduce the frequency and/or length of homelessness in their community. The author discusses policies and future research that are needed to maximize the benefits of BND.