Abstract
AbstractOrganizations need to be concerned more than ever with managing the impressions their employees make on internal and external customers. Yet little research has focused on the individual or organizational causes of bad impressions. This two‐part article examines this topic and suggests methods organizations can use to eliminate specific bad impressions and lower their overall base rate.
Full Text 
Sign-in/Register to access full text options
Sign-in/Register to access full text options 
Paper version not known
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
