Abstract

Product lifecycle management (PLM) systems are increasingly expansive enterprise systems manufacturing firms used to help build their capabilities and competitive advantages. Adoption and implementation of an enterprise system does not ensure its organizational acceptance and routinization. We identify the bottlenecks for PLM institutionalization; these systems are becoming the norm for organizational operations and routines. We surveyed 207 executives to determine some critical barriers, potential stumbling blocks, to PLM routinization in daily organizational practices. We found that lack of information technology (IT) infrastructure, integration, and interoperability of PLM systems to be major stumbling blocks for PLM postimplementation routinization.

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