Abstract
The aim of this study is to identify the main barriers to smart energy information systems (SEIS) diffusion. We used the grounded theory method (GTM), with its repetitive cycles, to develop a theoretical model that illustrates these barriers. As a starting point, we discussed the discrepancy between the potential and the actual status of smart energy information systems diffusion. Having conducted a literature review and 23 interviews, we discovered that the main barriers to SEIS diffusion are adoption costs, switching costs, a collective action dilemma, and a lack of business cases for all stakeholders. Our study contributes to the literature on IS-enabled smart energy solutions in the industrial sector by deriving propositions for SEIS diffusion and by developing a theoretical model of the main barriers to SEIS diffusion that explains the discrepancy between the advantages and the actual diffusion of such systems.
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