Abstract

This article describes the implementation of a case study that uses as its setting the role of KPMG in the Wells Fargo consumer fraud scandal as a way for students to learn about what can happen during an audit failure and what should be done to prevent audit failure. As the case details illustrate, it features the only recent significant Big 4 audit failure that is still being resolved, the audit failure includes many aspects of an auditor’s job, including some that typically are not covered in traditional course textbooks, and it highlights the auditor’s role within the broader context of corporate governance. This case study exposes students to several auditing standards and laws related to 1) consumer fraud; 2) contingent liabilities; 3) materiality; 4) illegal acts; 5) audit evidence; 6) audit opinions; 7) auditor independence and mandatory rotation; 8) auditor liability under the Securities Act of 1933; and 9) auditor liability under the Securities Exchange Act of 1934. The case was used in two undergraduate auditing classes and a graduate auditing class. Student opinion surveys were used to ascertain the learning outcomes of the case study. The survey results suggest strong student engagement and support for learning in groups while collaborating on the case study. The case results also show particularly strong knowledge enhancement with regard to understanding the auditor’s duty to disclose illegal acts, understanding consumer fraud, understanding audit evidence, understanding materiality, and understanding contingent liabilities.

Highlights

  • The Wells Fargo unauthorized accounts scandal first became public in the Los Angeles Times (Reckard, 2013)

  • The $17,500,000,000 in penalties demanded in the May 4, 2015, Los Angeles (LA) City Attorney complaint represent an overstatement of net income of 76%

  • AS 1105.29, states that ―if audit evidence obtained from one source is inconsistent with that obtained from another, or if the auditor has doubts about the reliability of information to be used as audit evidence, the auditor should perform the audit procedures necessary to resolve the matter and should determine the effect, if any, on other aspects of the audit‖ (PCAOB, 2010a)

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Summary

INTRODUCTION

The Wells Fargo unauthorized accounts scandal first became public in the Los Angeles Times (Reckard, 2013). Senior executives set intentionally unrealistic sales goals and placed unreasonable pressure on rank-and-file employees to meet those goals. They intimidated and badgered employees, subjecting them to hazing-like abuse, and threatened to terminate and terminated employees for failure to meet the goals. In the first part of the fraud, Wells Fargo and its senior executives perpetrated a consumer fraud, which is a fraud that victimizes consumers. It includes identity theft, elder fraud, advance fee schemes, credit card fraud, mortgage fraud, collectibles fraud, and fraudulent business practices.

Contingent liabilities
Materiality
Audit evidence
Illegal acts
CASE QUESTIONS
Case introduction
Learning objectives
Intended audience
Implementation suggestions
CONCLUSION
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