Well-being in open space offices: The role of office features and psychosocial working conditions.

Abstract

There has been a trend to implement open space offices: wide-spread office floors with modern and colourful furniture. However, there is limited scientific knowledge on the effects of Open Space Offices (OSO). Studies are scarce and show heterogeneous results. By using the Job Demands-Resources model as a conceptual framework, the present study aimed at investigating the influence of subjective and objective features of the OSO (i.e., office size, desk-sharing, openness) next to classical psychosocial working conditions (i.e., demands, resources) on irritation and subjective well-being. Cross-sectional and longitudinal data out of four different organisations (490 participants, 43.73 years of age, SD = 12.02) were used. Results showed that both features of the OSO and working conditions play a role in well-being at work. In line with current studies, job demands and resources contributed more to irritation and subjective well-being than features of the OSO. The influence of traditional psychosocial working conditions has so far been neglected in research on OSOs. However, their contribution to employees' well-being next to features of the OSO could explain the heterogeneous findings of the existing research on well-being in OSOs. Thus, when implementing OSOs, employees' well-being can only be enhanced if working conditions are targeted in parallel.