Welfare Epics? The Rhetoric of Rewards in World of Warcraft

Abstract

After the Lead Content Designer of World of Warcraft (WoW), Tigole, deemed a new set of rewards ‘‘welfare’’ epics, the WoW player community responded in a multitude of fascinating ways. Using rhetorical analysis, gaming studies literature, and a critical analysis of welfare discourse, four rhetorical strategies can be seen in the discourse produced by the playing community. From directly confronting Tigole’s statements to lamenting a loss of avatar capital and analyzing the role the changes have on the multiplayer aspects of the game, the rhetoric of ‘‘welfare’’ epics offers unique insights into the importance of balance and scarcity in the normative structures of WoW, how players accept and perpetuate the belief that rewards in online games should be ‘‘earned,’’ and how WoW’s system of rewards has been fundamentally altered since the game’s launch.