Welfare dependency as a performance problem that requires a performance improvement approach

Abstract

Leaving the welfare system does not necessarily equate to a sustainable self-sufficiency of the dependents, as the welfare reform stipulates. Therefore, the success of the welfare reform program should be determined not by the number of dependents who leave the welfare system but by the change that the welfare reform creates in recipients' lives. From a performance improvement perspective, welfare dependency can be viewed as a performance problem that requires a performance improvement approach.