Abstract

BackgroundThere are significant health technology gaps between Latinos and non-Hispanic whites and between first- and second-generation Latinos.ObjectiveThis study aimed to examine disparities in Web-based health information–seeking behavior (HISB) and patient portal use among Latinos, taking into account nativity and subethnic affiliation.MethodsWe analyzed US-born, non-Hispanic whites and Latinos adults (N=49,259) and adult internet users (N=36,214) in the 2015 to 2016 National Health Interview Survey using a binary logistic regression controlling for individual difference level variables. Outcomes were internet use, HISB (health information-seeking online and using a chat group for health information), and patient portal use (using a computer to schedule an appointment, filling a prescription, and communicating with a provider).ResultsWe found that US-born Mexicans (odds ratio [OR] 0.81, 95% CI 0.66-0.99), foreign-born Mexicans (OR 0.35, 95% CI 0.29-0.42), foreign-born Puerto Ricans (OR 0.62, 95% CI 0.44-0.87), foreign-born Central and South Americans (OR 0.42, 95% CI 0.33-0.53), and foreign-born other Latinos (OR 0.34, 95% CI 0.24-0.49) had lower odds of using the internet than US-born non-Hispanic whites. The relationship between subgroup affiliation and Web-based HISB varied by type of technology. US-born Mexicans (OR 0.77, 95% CI 0.66-0.9), foreign-born Mexicans (OR 0.51, 95% CI 0.43-0.61), foreign-born Central and South Americans (OR 0.53, 95% CI 0.43-0.64), and foreign-born other Latinos (OR 0.56, 95% CI 0.4-0.79) had lower odds of looking up health information online than US-born non-Hispanic whites. Controlling for age, sex, education, income to federal poverty level, and region, foreign-born Central and South Americans (OR 0.61, 95% CI 0.41-0.92) and foreign-born other Latinos (OR 0.26, 95% CI 0.1-0.68) had lower odds of filling a prescription using a computer than US-born non-Hispanic whites. Foreign-born Mexicans (OR 0.51, 95% CI 0.36-0.72) and foreign-born Central and South Americans (OR 0.7, 95% CI 0.5-0.99) have lower odds of emailing a health care provider than US-born non-Hispanic whites. Posthoc analyses were conducted among Mexican-Americans to see if age was significant in predicting Web-based HISB or other patient portal use. We found individuals aged 18 to 30 years had higher odds of using the internet (OR 3.46, 95% CI 2.61-4.59) and lower odds of looking up health information online (OR 0.75, 95% CI 0.58-0.96). A posthoc analysis was conducted among Mexican-Americans to see if nativity predicted Web-based HISB and patient portal use. We found that US-born individuals had higher odds (OR 52.9, 95% CI 1.2-1.93) of looking up health information online compared with foreign-born individuals.ConclusionsWe found Latino subgroups do not use health information channels equally, and attempts to target Latinos should take ethnicity and nativity into account.

Highlights

  • BackgroundThe use of Web-based health information technology (HIT) is spreading [1]

  • We found that US-born Mexicans, foreign-born Mexicans, foreign-born Puerto Ricans, foreign-born Central and South Americans, and foreign-born other Latinos had lower odds of using the internet than US-born NH whites (Table 6)

  • We found that US-born individuals had higher odds of looking up health information online compared with foreign-born individuals

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Summary

Introduction

BackgroundThe use of Web-based health information technology (HIT) is spreading [1]. For example, encouraged by the Health Information Technology for Economic and Clinical Health Act, in 2012, at least half of all health care providers had adopted the use of patient portals [2]. Previous research has suggested disparities in internet access, online health information–seeking behavior (HISB) between non-Hispanic (NH) whites and Latinos, and between US- and foreign-born Latinos [5,6,7,8,9,10,11]. Only 46% of Hispanics access the internet through broadband, and a 2017 Pew Research Report stated that 22% of Hispanics did not have broadband but owned a smartphone [8,12]. These differential patterns of access and device use are disparities, and disparities in the use of Web-based HIT, such as patient portals, should be investigated.

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