Abstract
In this paper, delivering a high-level Quality of Service (QoS) has emerged as one of the top priorities for any web service provider as a result of the increasing use of the Internet. With the support of a performance monitoring tool, many factors affecting the performance of web services are examined. Different web services are routinely monitored to determine the different factors that affect their ability to provide services to an enormous number of users. The performance evaluation parameter used is the web service's load time. When the same web service is monitored at various times, the variation in load times is carefully analyzed to determine the factors that lead to this variation and how they affect the performance of any web service.
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