Abstract
In the era of the fast development of the internet, e-learning has become one of the most important trends. Because of the development of the internet, a revolution of the ways to learn has been happened. Learners can do distance learning through the internet, learning in school is no longer the only way for the learners. Learners can do learning without the limit of the time and place. With e-learning becomes more popular, lots of web-based instruction platforms have been developed. In this study, the researcher designed two methods to do usability testing for the Web 2.0 instruction platform. These usability testing methods are based on the users of web-based instruction platforms. These methods are using for doing web-based instruction platforms usability test, and we can find the problems out of the platforms through the test. This is a Design-based research. The researcher constructed the methodology of usability testing for Web 2.0 instruction platform through the process includes Analysis, Design, Development, Implementation, and Evaluation. The researcher did a usability testing with Moodle web-based instruction platform of a University in Taipei, and got lots of feedback and suggestions from the users of the platform. These feedback and suggestions will be the ways of modifying Moodle web-based instruction platform, and to make platform more fit for the users. At last, the researcher modified the methods which are constructed for doing the usability testing of Web 2.0 instruction platforms with the feedback of the testers, and developed a handbook for users who’s planning to do instruction platform usability testing. The result of this study: 1.The researcher constructed two methods for doing instruction platform usability testing include usability interview and usability questionnaire survey. These two methods are constructed based on the feedback and suggestion with the experts of usability testing, instruction platform, educational technology and interface design. The result of the usability testing with Moodle web-based instruction platform shows that with these two methods, users can do instruction platform usability testing effectively and rapidly. 2.The handbook which developed in this study is designed based on a specific laboratory. The usability testing process divides into five stages which are: prepare, plan, execution, analysis and present. The handbook may help users who want to do instruction platform usability testing know the whole usability testing process and details. Suggestions to the future research: The instruction platform usability testing methods which constructed by the researcher in this study have only been used once with a Moodle web-based instruction platform. In the future, if the users are going to use these methods to do usability testing with other platform, you will be necessary to do some modification to make these methods fit with the characteristic of the platform.
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