Abstract
With the recent catastrophic outcomes in U.S. intelligence capabilities we suggest that current design metaphors are inadequate to address the changing reality of U.S. intelligence needs. In-depth interviews and concept mapping efforts with intelligence analysts suggest that the intelligence domain be characterized as a distributed cognitive work system. Current mechanical or information processing metaphors that encourage techno-centric system design solutions neglect the emergent, pluralistic and distributed nature of information that supports situational awareness and decision making in the intelligence domain. Instead, we suggest that weather systems are a more appropriate metaphor for understanding the cognitive activity of intelligence analysts and to guide the design of cognitive aides, information sharing and knowledge management systems, and data processing tools used to support intelligence work.
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