Abstract
Motivation -- Aid the normal decisions of airborne crews and ground controllers during tactical approach operations to airfields and in the presence of adverse atmospheric conditions.Research approach -- A Resilience Engineering framework is used in this research. A conversation analysis of 348 verbal exchanges among airborne crews and ground controllers involved in weather-related aviation incidents and accidents was performed.Findings/Design -- The results obtained were in the form of collaborative themes of work. They indicate that flight crews and ground controllers work as a tightly-coupled collaborative team by exchanging air traffic and atmospheric-related information. Results also indicate that decisions during approaches in hazardous conditions are influenced by goals of efficiency.Research limitations/Implications -- Only US-based accident information from readily-transcribed verbal exchanges was used which limited the generalisation of the findings. The discussion in this paper centres on the first phase of work analysis -- the findings will be subsequently used to inform design exercises on Air Traffic Control Human Machine Interfaces.
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