Abstract
Abstract: The research paper delved into the concerns of chatbot users and the potential risks lurking in the shadows—security, privacy, data protection, and social quandaries. What emerged from the study was a disquietude among users, fearing the misuse or thievery of their personal information. Additionally, apprehension surfaced regarding the sinister deployment of chatbots in the realms of phishing scams and the propagation of deceitful news. To ensure a shielded experience when engaging with chatbots, users were provided with sagacious counsel. They were admonished to only divulge their valuable information to chatbots that have garnered a reputable and trustworthy stature. Moreover, a word of caution resonated, urging users to exercise vigilance in their cyber-surfing, refraining from clicking on dubious links and showing discretion when confronted with attachments or applications proposed by chatbots. Careful advice also dictated the periodic updating of devices and software, ensconcing the latest security fixes within their digital fortresses. As an added layer of defence, users were encouraged to change their passwords at regular intervals, an act of precautionary foresight guarding against potential breaches of security.
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