Abstract

Social-psychological and other persuasive mechanisms across diverse contexts are well researched, yet in general the research focusses on the effectiveness of a specific persuasive technique. In the present paper, our specific interest lies in the development of a generalized modular psychometric tool that measures individual susceptibility to persuasion. This is achieved using items from established and validated particulate scales. We describe the result of our analysis, a valid and reliable modular psychometric tool that measures general susceptibility to persuasive techniques.

Highlights

  • Many specific psychological mechanisms of persuasion have been well researched in the past, notably by Cialdini [1]; and Knowles and Linn [2]

  • We have presented the development of Susceptibility to Persuasion–II (StP-II), an amalgamated scale measuring susceptibility to persuasion

  • This refines and extends the only existing scale of this scope, namely the first version of the Susceptibility to Persuasion (StP) scale developed by Modic and Lea [5]

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Summary

Introduction

Many specific psychological mechanisms of persuasion have been well researched in the past, notably by Cialdini [1]; and Knowles and Linn [2]. The predominant approach is to focus on one mechanism and explore its effect in a specific context. Several researchers have noted that this presents only a partial view of persuasive mechanisms (cf [2]). In the present paper we create, test and validate a unifying scale of Susceptibility to Persuasion (StP-II), which brings together social and consumer psychological mechanisms that have proven to be applicable across different contexts. The primary purpose of StP-II is to measure factors that play a role in compliance with fraudulent offers (i.e. scam compliance). In preceding research Fischer, Lea [3] compiled a report for the UK Office of Fair Trading (OFT) on factors that have an impact on scam

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