“We know about our risks, so we should be asked.” A tool to support service user involvement in the risk assessment process in forensic services for people with intellectual disabilities

Abstract

PurposeThe Department of Health advocates the involvement of service users in the risk assessment and management process. Studies suggest that this is not routine practice and is dependent on individual professionals. The “Keeping me Safe and Well” screen was developed by Mersey Care NHS as part of a human rights healthcare project and this paper aims to analyse it.Design/methodology/approachThe screen was piloted to adopt a more participative holistic approach to risk whilst working in partnership with service users. This took place in a 16‐bed, medium secure unit for people with a diagnosis of intellectual disabilities and personality disorder; five service users took part in the pilot. Personal records were audited to assess the level of involvement in the risk assessment process and individual and focus group interviews provided narrative on the use and usefulness of the tool.FindingsAll participating service users experienced an increased awareness and knowledge of the risk assessment process and human rights issues. The screen helped them focus on their own risk issues and the rights of others. Their views of personal risk matched those of the professionals, effectively validating existing assessment methods, promoting trust between service users and professionals, giving service users an opportunity to work collaboratively with professionals on individual risk management.Originality/valueThe screen added value to the risk assessment process by engaging service users in the risk process and supporting the adoption of a more participative, holistic approach to risk by maximising autonomy and empowerment and working in partnership with the service user.