Abstract
Purpose – The purpose of this paper is to demonstrate how the adoption of strengths‐focused human resources (HR) can deliver measurable business returns, from hard results such as increased revenues and reduced costs, to “lead” indicators of future success: for example better customer engagement, improved morale, discretionary effort and personal wellbeing. The author, from specialist provider, Strengths Partnership, aims to explain how to identify and extract the “strengths DNA” from each individual and to build a convincing business case for the use of strengths, in all its different contexts, within the workplace.Design/methodology/approach – The central methodology in this paper is extracted from Strengths Partnership's leading Strengthscope assessment tool, designed to help individuals understand their standout strengths; the unintended consequences that may arise when strengths go into overdrive; the extent to which they are able to productively apply their strengths at work; and how visible their s...
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