Abstract

Order picking (OP) is a time and cost consuming operation in many warehouses. The optimization of order picking planning is crucial to speed up customers’ delivery process and reduce warehouse expenses. A commonly adopted strategy is called mixed-shelves storage strategy (MSSS) that is highly recommended for e-commerce warehouses. Applying this, the units of the same stock keeping unit (SKU) are scattered to various storage locations which provides more improvement room for OP. However, consolidated methods have not been sufficiently discussed when OP is under the MSSS. In this paper, we study the problem of wave picking systems to jointly address order batching, batch assignment, and picker routing (BAR) in a MSSS-based warehouse. We propose the decomposition of OP into BAR subproblems (DOPBAR) for solving such a wave OP problem. We examine our approach on a large set of instances, validate the effectiveness of our method, and point out the advantages of the MSSS in OP. Moreover, we analyze the trade-offs between two conflicting objectives that practitioners aim to optimize: customer service level (makespan) and workforce level (labor cost). Finally, a few insightful managerial recommendations are proposed that support the decision making in choosing a storage location assignment strategy.

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