Abstract
As water rates increase, in many cases faster than the public's ability to pay, greater numbers of water utility customers may experience difficulty paying their water bills, even for basic levels of service. Fortunately, there are many ways that utility managers can address affordability issues, including assistance programs that benefit both customers and the water utility. This article discusses the experiences of the City of Portland, Oregon, with more than 15 years of helping its low‐income customers pay their bills on time and avoid shutoffs.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
