Abstract

South Africa is a developing country undergoing social and ecological transformation. Water service delivery (i) exemplifies the challenge of improvement and transformation towards a more socially and ecologically just situation, and (ii) can usefully be viewed as a complex social-ecological system (C-SES) in the search for ‘just transitions’. Household water security problems associated with water service delivery in South Africa are recognisably intractable, multi-scaled, comprising many actors and elements and having no single solution. There is a global and South African trend towards systemic approaches to addressing such complex water challenges. However, the steps required to take a systemic approach are seldom explicit. This paper presents the analytical process of defining boundaries, identifying elements and exploring relationships between elements as the foundational step in a study of the Makana Local Municipality water service delivery C-SES in the Eastern Cape Province of South Africa. The resulting narrative and heuristics provide a clear systemic basis from which to research the emergence, practice and social learning process of a civil society organisation (Water for Dignity) seeking to confront water service delivery issues in the Makana Local Municipality. Keywords: complex adaptive systems, systems inquiry, household water service delivery, civil society organisation

Highlights

  • For at least two decades, the fair provision of adequate water services to all in an ecologically sustainable and economically efficient manner has been a high priority in South Africa (RSA, 1998; DWA, 2013)

  • We demonstrate a methodology for initial steps in engaging in complex socialecological systems (C-SES) inquiry in the context of household water service delivery in the case of the Makana Local Municipality in the Eastern Cape of South Africa

  • This paper demonstrates the foundational steps of a systems inquiry through the case of the Makana Local Municipality water management C-SES: namely, defining the situation of interest, bounding the system, identification of key elements and relationships, and describing key problematic relationships

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Summary

Introduction

For at least two decades, the fair provision of adequate water services to all in an ecologically sustainable and economically efficient manner has been a high priority in South Africa (RSA, 1998; DWA, 2013). We demonstrate a methodology for initial steps in engaging in C-SES inquiry in the context of household water service delivery in the case of the Makana Local Municipality in the Eastern Cape of South Africa.

Results
Conclusion

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