Wastes Elimination: Impact of Lean Implementation in Kemang Medical Care (KMC)

Abstract

Introduction: Hospital usually generates a lot of kinds wastes. There are a variety of techniques and tools available to eliminate wastes. Lean is a problem solving approach for continuous eliminating wastes. Lean is about increasing value of customer by eliminating wasteful activities. This study pursues to find any activity or process that consumes resources without creating value is a target for elimination.Methods: Data were collected using a questionnaire designed based on lean measure of hospital. Data were collected from January until June 2013, using clustered sampling. Data was analyzed using statistical methods t-Test and Chi-Square test were used to compare the mean value.Result: Average waste elimination was significant difference in overall waste elimination performance after 3 months and 6 months after implementation lean. Some variables: purchasing drug and supplies, level/number of drug and supplies, total turn-around time (TAT), showed significant after 3 months implementation.Other variables: first time quality (FTQ) and full the equivalent (FTE) showed significant after 6 months.Discussion: According to result the status of waste elimination using lean practices is satisfactory in KMC. Result also reflect of employee familiarity with the concepts and practices of lean in KMC overall. This study emphasized the immediately of lean is effective strategy to address the challenge of hospital waste elimination management.