Ward pharmacy services — is a once daily visit less efficient than a twice daily visit?

Abstract

Abstract Ward pharmacy services are widely provided in hospitals throughout the United Kingdom. The objective of this study was to compare the efficiency of once daily with twice daily ward visits. Over a two week period, eight matched wards — four providing a twice daily service and four a once daily service — were assessed in three areas: time taken to provide the service, clinical pharmacy activity, and supply of non-stock items. A total of 120 ward pharmacy visits occurred during the 10 day study period. The mean total daily ward visit time was 55 minutes in the twice daily group compared with 40 minutes in the once daily group, a difference of 15 ± 7.6 minutes/ward/day. Pharmacists in the once daily group spent 52 per cent of time on clinical pharmacy activities and recorded 169 prescription monitoring incidents (PMIs). In comparison, pharmacists in the twice daily group spent proportionally less time on clinical pharmacy activities (42 per cent) and recorded significantly fewer PMIs (107). The proportion of non-stock items originating from the ward pharmacy service was similar in both groups. This study found a once daily ward pharmacy service more efficient than a twice daily service, saving an average of 15 minutes/ward/day.