Abstract

Wan Catering Company has been in food catering and event management for more than 15 years in Puchong town, Selangor, Malaysia. It is a family business. This family business practices a humanized approach. Wan Catering emphasized collaboration, empathy, social responsibility, and humanity in its food catering and event management services. It balances economic responsibility and other responsibilities. The company experienced business volatility during the strict movement control order due to the pandemic of covid-19. The Company performed its humanitarian initiative by distributing food to the poor and needy within its neighborhood and other places. While engaging in social work, Wan Catering Company also received orders from other non-governmental organizations to supply food for distribution to the needy.

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