Walk‐In Counselling Services: Making the Most of One Hour

Abstract

This article describes walk‐in single session counselling, a form of service delivery that enables clients to receive one session of counselling without the usual hurdles of intake and wait times. We distinguish between walk‐in counselling and single session therapy by appointment. We describe a mindset for therapists that supports walk‐in work. We also describe the workings of a walk‐in session using a transcript, with commentary, of an actual session. Benefits and possible applications of the walk‐in counselling concept are discussed.