Abstract

In many countries, the accessibility of healthcare services is threatened as growing demands exceed supply. As a result, patients have to wait before receiving treatment, especially elective surgical procedures. To tackle problematic waiting times, large public health budgets are spent to increase the supply of care. In addition, good management of waiting lists, especially the use of priority scoring systems, is considered to be increasingly important to sustain high-quality health care. For effective management of waiting lists, assessment of the outcomes and burden of delayed treatment is important, 4 as it enables proper judgements on the acceptability of waiting times, and therefore on

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