Volunteer age, job satisfaction, and intention to stay

Abstract

Purpose – The purpose of this paper is to examine the moderating role of Age in the relationships between leader-member exchange dimensions (Affect, Loyalty, Contribution, and Professional Respect) and Job Satisfaction and between Job Satisfaction and Intention to Stay among volunteers in nonprofit sport organizations. Design/methodology/approach – A series of moderated hierarchical multiple regression analyses was conducted using the survey responses of 214 volunteers in 22 nonprofit sport organizations. Findings – The results indicated that Age moderated the relationship between Professional Respect and Job Satisfaction such that it was stronger for younger volunteers, and Job Satisfaction had a greater positive influence on Intention to Stay for older rather than younger volunteers. Originality/value – These findings provide valuable insights into how age may be an important factor influencing volunteers’ job satisfaction and intention to continue to volunteer. Implications for practitioners and future research are also discussed.