Voice Agents Supporting High-Quality Social Play

Abstract

While the design of Voice User Interfaces (VUIs) has mostly focused on applications for adults, VUIs also provide potential advantages for young children in enabling concurrent interactions with the physical and social world. Current applications for young children focus mostly on media playing, answering questions, and highly-structured activities. There is an opportunity to go beyond these applications by using VUIs to support less structured, developmentally appropriate activities. In this paper, we describe our first step in pursuing this opportunity through an exploration of voice agents to facilitate high-quality social play guided by a partnership with eight 3-4 year old children. During 24 design sessions, we explored making voice agents tangible and enabling children to control what voice agents say. After analyzing the sessions, we learned voice agents could help keep children socially engaged in play and children liked incorporating the agents with the physical aspects of their play. On the other hand, enabling children to control the voice agents caused distractions from play.