Vnímání užitečnosti veřejných služeb poskytovaných knihovnami - případová studie

Abstract

The scientific studies are focused on the evaluation and the general perception of the public services value by their consumers. The benefit what flows from consumption of the services is in the middle of the interest. This paper focuses on the verification that the library consumers take in and evaluate the importance of the services. They can do it by answering the question about to for the library services (contingent valuation method). The paper analyses the dependence between willingness to pay and disposable income of the consumers. Next we want to present the application of the approaches based on willingness to pay by the tax assignation. It contains also the application of methods and summarizes the results what have been never presented in Czech Republic in library research field.