Visualizing Collaboration in Teamwork: A Multimodal Learning Analytics Platform for Non-Verbal Communication

Abstract

Developing communication skills in collaborative contexts is of special interest for educational institutions, since these skills are crucial to forming competent professionals for today’s world. New and accessible technologies open a way to analyze collaborative activities in face-to-face and non-face-to-face situations, where collaboration and student attitudes are difficult to measure using traditional methods. In this context, Multimodal Learning Analytics (MMLA) appear as an alternative to complement the evaluation and feedback of core skills. We present a MMLA platform to support collaboration assessment based on the capture and classification of non-verbal communication interactions. The developed platform integrates hardware and software, including machine learning techniques, to detect spoken interactions and body postures from video and audio recordings. The captured data is presented in a set of visualizations, designed to help teachers to obtain insights about the collaboration of a team. We performed a case study to explore if the visualizations were useful to represent different behavioral indicators of collaboration in different teamwork situations: a collaborative situation and a competitive situation. We discussed the results of the case study in a focus group with three teachers, to get insights in the usefulness of our proposal. The results show that the measurements and visualizations are helpful to understand differences in collaboration, confirming the feasibility the MMLA approach for assessing and providing collaboration insights based on non-verbal communication.