Abstract
This paper explores the future evolution of software quality management (SQM), testing, and global user acceptance approaches keeping in mind the evolution in software and technology quality management in general, including new technologies and the increasing adoption of new software development life cycle methodologies such as Agile and Scaled Agile. These evolutions are forcing quality organizations to change the way they approach software quality processes, including increased outsourcing of development, and the need to update traditional testing and user acceptance testing approaches which lag behind with manual and invasive techniques. User acceptance as we know it today must evolve.
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