Abstract
To enable timely identification of virtualized infrastructure impairments, cloud consumers and application suppliers should assure that adequate service measurements of virtualized infrastructure service quality are in place. This chapter considers service quality measurements across the MP0 service boundary. Service performance across the application's resource facing service (MP0) boundary can be measured ?>below ?> the boundary by the infrastructure service provider, but that presents risks, which are also considered in the chapter. A section on cloud consumer measurement options discusses how infrastructure service performance across MP0 can also be measured by the application. The chapter then considers impairment measurement strategies, discussing techniques to measure each virtualized infrastructure impairment. In conclusion, the chapter discusses managing virtualized infrastructure impairments, where it reviews the tactical and strategic mitigations that cloud consumers can take if infrastructure performance is below expectation.
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