Abstract
This case study explores the use of virtual team members utilizing optimized communications to manage a greater number of projects without defocusing individual staff members from their primary project responsibilities. Staff members develop and maintain online guidelines and templates based on their strengths and experience. Project teams document and maintain project status, issues and questions online. Projects that require the expertise of staff members who have a different primary project utilize these staff members as virtual project team members. Virtual team members allocate a portion of their time viewing secondary projects online to review status, answer questions and make recommendations. Thus more project teams can operate simultaneously and efficiently.
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