Virtual Ethnography: The Logistical and Ethical Challenges of Bringing Higher Education Research Online

Abstract

Due to its relatively embryonic status as a research methodology, virtual ethnography has not yet become a prominent methodology in higher education research. Considering the overwhelming popularity of social media among college students and its increasing use in the higher education community as marketing and communication tools, this methodology warrants further exploration in the higher education field. As modern technology and the prevalence of the internet have transformed daily life, virtual ethnography has recently emerged as a new frontier in qualitative research. With the aim of introducing virtual ethnography as a methodological lens, this chapter discusses logistical and ethical issues associated with it in the context of a research project that examined the interactions between a group of newly admitted students at a private university within a university-operated Facebook group. The chapter begins with the definition of virtual ethnography, and briefly reviews its emergence and use in the existing literature. Then it discusses the implementation of the methodology, with a focus on methodological difficulties in the higher education research setting. Finally, it offers the lessons learned from the research project and provides suggestions for future use of the methodology in the higher education research field.