Abstract
Can information technology spark socioeconomic progress in a poor and developing country? With its recently approved national IT plan, Vietnam is hoping the answer is yes. One of the first challenges for IT vendors is to provide systematic and integrated solutions for processing the unique national language, whose writing system is based on the Latin script. Solving this problem through localized systems and software will effectively expand the customer base, which is now restricted to those who are comfortable with English or French. Just like other countries at a similar stage of development and with analogous language requirements in a rapidly advancing information age, Vietnam needs an effective national standards framework.
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