Abstract

This chapter explores the responsive management requirements critical for effective internal controls. Internal control techniques offered include the application of segregation of function, goal-orientation, performance planning, and training objectives in five veterinary practice areas. These areas are client controls, cash controls, inventory controls, purchase controls, and stock controls. Because only trusted staff members are given access to practice assets, the veterinary leadership must have a responsive management plan to protect the life of the practice while building the practice team. Methods are shared for controlling opportunities that can lead to employee fraud while concurrently building a team approach to internal controls.

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