“Very much evolving”: a qualitative study of the views of psychiatrists about peer support workers

Abstract

Background: Mental health services continue to develop service user involvement, including a growth in employment of peer support workers (PSWs). Despite the importance of the views and attitudes expressed by psychiatrists, this topic has not previously been studied.Aims: To gain insight into the views and attitudes psychiatrists have about PSWs.Methods: A qualitative study based on semi-structured interviews with 11 psychiatrists in the East of England.Results: Psychiatrists were broadly positive and supportive of PSWs. Interviewees not only could anticipate a range of possible benefits of employing PSWs, but also had concerns regarding their implementation and management. There was a lack of clarity and consistency between interviewees about what the exact role of a PSW might involve.Conclusion: This study provides insights into how PSWs are perceived by psychiatrists. While broadly positive attitudes exist, the research highlights certain challenges, particularly role ambiguity.