Abstract
This paper presents a classification system based on a case-based reasoning. This approach allowed us to associate a profile of scenario of regulation actions to regulate the disturbances that appear in an urban transportation system. Displacements of the people are always in the center of the concerns of the persons in charge for the local communities. The quality of transport is an essential element of competitiveness. This work contributes to the advance in the themes of the regulation of the traffic of an urban transportation system (bus and tram. This problem worries the companies of transport more and more, especially because users become increasingly demanding, that competition becomes increasingly hard and that the owners have few means of envisaging the appearance of the disturbances which affect the traffic.
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