Abstract

The article discusses the main theoretical provisions of verbal communication and linguistic manipulation when resolving legal conflicts. Based on the materials studied, the authors of the article have revealed certain features of speech to effectively recognize and localize a conflict, develop constructive actions, and adequately end it. They have determined the factors of linguistic manipulation in a conflict and models of speech behavior, as well as substantiated the necessity of using such models to harmonize relations in a conflict for its localization. There is a need for further research to study the effectiveness of verbal communication and linguistic manipulation, analyze the feasibility of using various speech means in resolving disputes and conflicts.

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