Vendor-supplied usage data for electronic resources: a survey of academic libraries

Abstract

A survey was sent to research libraries in the United States and Canada to learn about the level of effort involved in working with vendors' usage reports, how the data are used, and which data are most useful to librarians in managing electronic resources. Ninety-two responses were received and analyzed. Lack of standards and inconsistencies in the usage data were identified as issues in effectively preparing the data for further analysis. In fact, the results showed that more time was spent acquiring, reformatting, and manipulating the data than on actually analyzing them. The number of full-text downloads was specified as the most useful statistic for assessing the use of electronic resources.